In this conversation, Patricia Cornejo—a veteran flight attendant with 22 years of experience—shares what it’s like to work without routine, build trust with new crews every trip, and manage both safety and service for passengers from all walks of life. She emphasizes the importance of treating everyone—regardless of status or stereotype—with steady respect and presence.
That led us into a reflection on how AI, used well, can help us do just that. While Patricia didn’t bring up AI directly, our discussion surfaced a powerful insight: AI can serve as a mirror. It can reveal our habits, prompt us to pause, and encourage more mindful, empathetic responses—especially in high-stress moments.
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